Distribution

Endof an era, but what can we learn from it? Septemberwas a bad month for the travel industry with the collapse of both Thomas Cookas well as Amoma. Not only have thousands of travellers been left stranded…

Are you ready for the 'Alternatives?' This week, there has been further confirmation from two very well respected bodies (not just me, ranting about what I think will happen in our industry but actual cold, hard…

Review your OTA contracts and start to take back control This week I had the privilege of speaking at a Hotel Federation event organised by the Northern Ireland Hotel Federation and my subject was 'how to increase…

The 'double whammy' of Booking.com's early payment scheme Most of us realise that Booking.com have automatically opted our hotels into their new 'Early Payment Scheme', but what exactly does this mean and how does it…

More change in our distribution landscape and it's happening right now… Just when we thought we had enough on our plate managing Booking.com & Expedia, there is more change afoot! There have been two huge…

Now is the time to take control! In the UK, we have all been celebrating recently with the news that the Competition and Markets Authority (CMA) are now investigating OTA's and the illegal practices which we as an…

Booking.com - a partner they are not! Over the past year or so, here in the UK we all know that Booking.com (as well as other OTA's) have 'softened' their approach. They want us to believe that they are partnering…

If any of you read my articles regularly, you will know that my personal opinion is that Booking.com and other online aggregators are the single biggest threat to the profitability of our industry. This week I read…